Privacy Policy

Last updated: September 2026

This Privacy Policy describes how Hera Sport collects, uses, stores and protects the personal data of users who visit the website www.hera-sport.it (hereinafter the "Website") or purchase products marketed through it.

This Privacy Policy is provided pursuant to Regulation (EU) 2016/679 (GDPR), Italian Legislative Decree 196/2003, as amended by Legislative Decree 101/2018, and the applicable Italian and European legislation on the protection of personal data.

1. Data Controller

The Data Controller is:

Sirio Barbara Maria

Via Pietro Luca 8

10015 Ivrea (TO) – Italy

Email: info@hera-sport.it

PEC: hera-sport@messaggipec.it

VAT No.: IT-10617850010

2. Types of data processed

When browsing or using the services offered by the Website, the following data may be collected:

  • identification data;

  • first and last name;

  • address;

  • email address;

  • telephone number;

  • tax code;

  • VAT number;

  • company name;

  • VIES number, where required;

  • order-related data;

  • shipping addresses;

  • payment data (managed exclusively by the relevant providers);

  • IP address;

  • browsing data;

  • cookies and similar technologies;

  • communications sent through Customer Service.

3. Purposes of processing

Personal data is processed to:

  • manage orders;

  • conclude and perform the sales contract;

  • arrange shipments;

  • issue tax documents;

  • manage returns, refunds and warranties;

  • provide customer support;

  • respond to requests submitted through the Website;

  • enable customer account registration;

  • verify eligibility requirements for access to the Professional/B2B Area;

  • prevent fraud and unlawful use;

  • comply with legal obligations;

  • improve the functioning of the Website;

  • send newsletters and commercial communications subject to consent;

  • carry out statistical analyses.

4. Legal basis for processing

Processing is carried out on the basis of:

  • performance of the contract;

  • compliance with legal obligations;

  • consent of the data subject;

  • legitimate interest of the Data Controller;

  • protection of the Data Controller's rights.

5. Methods of processing

Data is processed using electronic tools and, where necessary, paper-based methods, adopting appropriate technical and organizational measures designed to ensure:

  • confidentiality;

  • integrity;

  • availability;

  • security.

Processing is carried out exclusively by authorized personnel or by parties appointed as Data Processors.

6. Data retention

Data is retained for the time strictly necessary to achieve the purposes indicated.

In particular:

  • order-related data: in accordance with the tax and civil law obligations established by law;

  • customer account: until a deletion request is made;

  • support requests: for the time necessary to manage the relevant matter;

  • newsletter: until consent is withdrawn;

  • data relating to the B2B Area: for the entire duration of the business relationship and subsequently for the periods required by applicable legislation.

7. Recipients of data

Within the limits of the purposes indicated above, data may be disclosed to:

  • couriers;

  • freight forwarders;

  • payment providers;

  • banking institutions;

  • hosting providers;

  • IT companies;

  • tax consultants;

  • accountants;

  • auditors;

  • technical support companies;

  • newsletter platforms;

  • public authorities where required by law.

The data will not be disseminated.

8. Transfers to non-EU countries

Some service providers used by the Website may process personal data outside the European Economic Area.

In such cases, processing will take place exclusively in compliance with Articles 44 et seq. of the GDPR, through adequacy decisions adopted by the European Commission or through the implementation of the safeguards provided for by applicable legislation.

9. Payments

Payments are managed exclusively through specialized platforms.

Hera Sport does not store or process complete payment card details.

10. Newsletters and commercial communications

Users may voluntarily subscribe to the newsletter.

Commercial communications are sent exclusively with prior consent.

Consent may be withdrawn at any time using the dedicated link included in each communication or by contacting Hera Sport.

11. Professional Area (B2B)

To enable access to the Professional Area, additional information may be requested, such as:

  • company name;

  • VAT number;

  • VIES registration;

  • business sector;

  • company contact details;

  • additional information necessary to verify eligibility requirements for access.

12. Cookies

The Website uses technical cookies and, subject to the user's consent, analytics and profiling cookies.

For further information, please refer to the Cookie Policy.

13. Data security

Hera Sport adopts appropriate technical and organizational measures to protect personal data against:

  • unauthorized access;

  • loss;

  • destruction;

  • disclosure;

  • alteration;

  • unlawful use.

These include, by way of example:

  • HTTPS connections;

  • backup systems;

  • firewalls;

  • secure authentication;

  • access controls.

14. Rights of the data subject

The data subject may exercise the rights provided for under Articles 15-22 of the GDPR at any time.

In particular, the data subject has the right to:

  • obtain confirmation as to whether personal data exists;

  • access the data;

  • request its rectification;

  • request its deletion;

  • restrict its processing;

  • object to processing;

  • obtain data portability;

  • withdraw consent previously given;

  • lodge a complaint with the Italian Data Protection Authority.

15. Minors

The Website is not intended for children under the age of 16.

If Hera Sport becomes aware of the unintentional processing of data relating to minors in violation of applicable legislation, it will delete such data as soon as possible.

16. Changes to the Privacy Policy

Hera Sport reserves the right to amend this Privacy Policy at any time.

Any changes will be published on the Website, indicating the date of the latest update.

17. Contact details

For any information regarding the processing of personal data, please contact:

Hera Sport

Via Pietro Luca 8

10015 Ivrea (TO) – Italy

📧 info@hera-sport.it

PEC: hera-sport@messaggipec.it

☎ +39 329 0741615

VAT No.: IT-10617850010

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